Frequently asked questions — The Nest Baja

How can I contact the hotel?
Reservations: reservations@nestbaja.com · +1 386 317 2993. Concierge: concierge@nestbaja.com · +52 1 624 141 8729 (also on WhatsApp). Press and media: press@namronhospitality.com.
Do I need a power adaptor?
The electricity supply in Mexico is 115V at 60Hz, the same as in the United States and Canada, with the same wall plug type. Visitors from the US or Canada won't need an adaptor.
What is your smoking policy?
To maintain our commitment to clean air and the comfort of all guests, smoking is not permitted in cottages or indoor public areas. Designated smoking areas are available outdoors.
Are pets allowed?
Yes, we are happy to welcome pets: a maximum of two pets per room, weighing up to 25 kg each, for a fee of USD $90 per pet, per stay. Please tell us when booking; a current vaccination record and a signed Pet Stay Waiver are required at check-in. Pets must stay on a harness and leash on hotel premises, may not be left alone in the room, and are not permitted in designated restricted areas. Guide dogs and service animals are not subject to the pet fee or limits. Pet acceptance is subject to availability.
Are children welcome at NEST Baja?
While we adore children, our small and intimate atmosphere is best suited for guests aged 16 and older.
What is the best time of year to visit?
The East Cape enjoys beautiful weather year-round. November to April offers cooler temperatures (70–85°F / 21–29°C) with little rainfall, while May to October is warmer (80–95°F / 27–35°C) with occasional rain showers. For surfing, the best conditions are typically from June to August.
How do you support the local community?
We support the local community through employment opportunities, sourcing from local producers, participating in community development projects, and promoting local cultural experiences to our guests.
Do you use single-use plastics?
We have eliminated most single-use plastics from our operations. We provide filtered water in reusable glass bottles, biodegradable toiletries, and cloth napkins instead of paper.
What sustainability initiatives does NEST Baja practice?
Our sustainability initiatives include: Water conservation through rainwater harvesting and greywater systems Solar power generation Farm-to-table dining using locally sourced, organic ingredients Waste reduction and recycling programs Use of biodegradable cleaning products Support for local conservation efforts Employment and training opportunities for local community members
Do I need a car while staying at NEST Baja?
While a car is not strictly necessary, it offers more flexibility to explore nearby beaches, towns, and restaurants. Please note that we do not offer shuttle services, but we’ll be happy to help arrange taxi transport if needed.
How do I get to NEST Baja from the airport?
We are located approximately 1 hour and 15 minutes from Los Cabos International Airport (SJD). We can arrange airport transfers upon request, or you can choose to rent a car or take a taxi.
Do you host cacao ceremonies?
Yes. A guided cacao ritual designed to foster connection, reflection, and intention, lasting 60–90 minutes ($4,400 MXN for 1 to 4 guests). Ceremonial cacao, the guided ritual and a facilitator are included.
What is there to do in the evenings?
Movie night is held in the lobby on Tuesdays and Fridays at 7:00 pm, with popcorn and a curated film. Guided stargazing with our telescope and a firepit takes place daily from 6:30 to 7:00 pm on the central deck.
Which sea adventures can you arrange?
Sunset cruises, whale watching, snorkeling and scuba diving (including Cabo Pulmo, home to the largest coral reef in the Gulf of California), private fishing, ocean safaris and shark safaris. They depart from Cabo Pulmo or San José del Cabo, daily or on demand; ask our concierge for prices.
Do you provide beach chairs and towels?
Yes. Our team will set you up with complimentary beach chairs and umbrellas, subject to availability, and beach towels are provided.
Are kayaks and bicycles available?
Yes. Kayaks are complimentary (one or two guests, up to two hours, paddle and life vest included), and two bicycles are available for guest use. A two-hour guided E-Bike Coast Ride is $500 MXN per person.
Can I surf near NEST Baja?
Yes. NEST Baja is a proudly surf-friendly hotel, a short drive from Nine Palms (Nueve Palmas) — a reliable right-hand point break ideal for longboarders and intermediates — with La Fortuna also within reach. Private lessons at 9 Palms Beach run 60–90 minutes (from $3,094 MXN for one beginner), and a five-hour group surf day is $9,529 MXN for three guests. Lessons depend on ocean conditions and instructor availability; book 48 hours in advance.
Do you offer any activities or excursions?
We offer a variety of activities including surfing lessons, guided hikes, snorkeling, diving excursions, yoga classes, cooking classes, and cultural tours — plus kayaking, horseback riding, e-bike rides, whale watching, fishing, sunset cruises and ocean safaris. Our concierge can arrange these activities for you.
Is there a fitness center?
We do not have a gym at the property. However, we offer outdoor yoga and wellness sessions in nature.
Is there a swimming pool?
Yes, we have a main pool overlooking the Sea of Cortez, and some of our cottages also feature a private plunge pool or bathtub.
Do you offer sound healing?
Yes — several formats, held daily on the deck in front of the temazcal: sound healing on yoga mats ($3,575 MXN), in hammocks ($4,485 MXN), yoga with sound healing ($3,900 MXN), tai chi qi gong with sound healing ($4,576 MXN), reiki with sound healing ($4,485 MXN), aquatic sound therapy and a floating sound bath ($6,240 MXN each). Sessions last 60–90 minutes and are booked 48 hours in advance.
Do you offer yoga?
Yes. Vinyasa yoga and chi kung are offered Tuesday to Thursday ($3,500 MXN per person for 3–5 guests, or a $4,000 MXN flat rate for a private class of 1–2 guests), and sunset beach yoga daily except Wednesdays at 8 am or 5 pm ($1,870 MXN). Mats, blocks and an English-speaking guide are included. Book 24 hours in advance.
Do you have a temazcal?
Yes. Our temazcal is a traditional Mesoamerican steam lodge on property. The guided ceremony lasts 1.5 hours and includes an herbal infusion and a temazcal facilitator ($11,500 MXN, 1 guest or more). Bring a swimsuit, towel and water.
What wellness services do you offer?
We offer a range of treatments at the NEST Spa (ZENICA Ancestral Spa), including traditional and modern massage techniques, facials, body rituals, and some yoga or wellness sessions, depending on availability. The menu includes Flow, Deep Tissue, Aromatherapy and Hot Stones massages; Sacred Balance, Lava Stone, Herbal Compress and Mayan Healing rituals; sound healing and meditation; and temazcal and cacao ceremonies.
What tastings and culinary experiences do you offer?
Our Savor experiences include a Mexican spirits tasting of mezcal, tequila, sotol and raicilla ($2,600 MXN), a tequila or mezcal tasting ($2,400 MXN), a Mexican wine tasting ($2,500 MXN per person), a Mexican food and wine pairing ($4,500 MXN per person), a mixology party ($1,800 MXN per person) and a wood-fired pizza cooking class ($1,300 MXN per person; Thursday to Saturday, 5:00 pm). Tastings run 60–90 minutes and are booked 72 hours in advance.
Do you offer private dining?
Yes. Options include private in-room dining with a personalized setup, gourmet menu and a bottle of champagne; a private chef experience; a romantic dinner on the yoga deck ($9,200 MXN for two, booked 48 hours in advance); and guided tastings of mezcal, tequila and Mexican wine. Reserve at reservations@nestbaja.com.
Can you accommodate special dietary needs?
We happily accommodate various dietary requirements, including gluten- and dairy-free options. Please inform us of any dietary preferences or restrictions when making your reservation so that we can ensure a tailored dining experience for you.
Is breakfast included?
Yes, a complimentary continental breakfast is included for all guests.
Do you have a restaurant on-site?
Yes, our restaurant serves farm-to-table cuisine featuring locally sourced, organic ingredients. We offer breakfast, lunch, and dinner daily, from leisurely breakfasts to wood-fired pizzas and mezcal-paired dinners.
Can I check out late?
Depending on our occupancy, we can provide a complimentary late check-out until 1:00 pm. If you wish to stay beyond 1:00 pm, a late check-out between 2:00 pm and 3:00 pm is available for an additional charge of $100 USD + taxes, depending on availability.
Can I check in early?
We will make every effort to accommodate you based on availability. Please inform us in advance of your arrival time. If early check-in isn't possible, we are happy to securely store your luggage while you explore our property.
What are the check-in and check-out times?
Our standard check-in time is 3:00 pm, and check-out time is 12:00 pm.
Do you offer any special packages or promotions?
Yes, we offer various packages including wellness retreats, adventure packages, and romantic getaways. Please contact our reservations team at reservations@nestbaja.com for current promotions. Members of Namron Rewards enjoy benefits such as a welcome amenity and, subject to availability, early check-in and late check-out.
Is there a minimum stay requirement?
During peak season (November through April), we have a two-night minimum stay requirement. During off-peak season, there is no minimum stay requirement.
Is tipping customary?
Tipping is at your discretion. If you wish to recognize exceptional service, a gratuity of 15–20% is customary in Mexico.
In which currency are rates quoted?
All room rates are quoted in U.S. dollars. Experiences are priced in Mexican pesos (MXN). Applicable taxes and fees are itemised when you book.
Is there a hold on my card at check-in?
Upon check-in, a pre-authorization of $100 USD per night is held on your credit card as a guarantee for any incidentals during your stay. This amount is released within 24 hours after check-out.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard and American Express), bank transfers, and PayPal. We do not accept checks. NEST Baja is a cash-free hotel: payments at our restaurant and at check-out are made by credit or debit card, or charged to your room.
Is a deposit required?
It depends on the rate you choose. The Non-refundable rate is paid in full at booking. For the Semi-flexible and Flexible rates, checkout shows what is due and when before you pay.
What happens in case of force majeure?
In the event of force majeure (including but not limited to natural disasters, pandemics, and government actions), NEST Baja reserves the right to offer a credit for a future stay in lieu of a refund. We recommend purchasing travel insurance.
Can I change my reservation?
Reservation changes are subject to availability and may result in rate changes. A change requested after your rate's free cancellation deadline may be treated as a cancellation and new booking, under the terms of your rate.
What is your cancellation policy?
Your cancellation terms depend on the rate you choose, and they are shown before you pay: Non-refundable: 100% of the stay is charged at booking and is not refundable. Semi-flexible: free cancellation until 30 days before arrival (December to April), 15 days (May to July and November) or 10 days (August to October). 100% of the stay after that. Flexible: free cancellation until 10 days before arrival (December to April), 5 days (May to July and November) or 3 days (August to October). 100% of the stay after that. A no-show is charged 100% of the stay on every rate.
How do I make a reservation?
Reservations can be made directly through our website, by emailing reservations@nestbaja.com, or by calling us at +1 386 317 2993.
Do you have accessible rooms for guests with disabilities?
At this time, we do not have accessible accommodations. Please contact us directly at reservations@nestbaja.com to discuss your specific needs — we’ll do our best to assist you.
Is Wi-Fi available?
Yes, complimentary Wi-Fi is available throughout the property, though we encourage guests to disconnect and fully immerse themselves in the natural beauty surrounding us.
What will I find in my room?
In-room safe, slippers, incense, USB ports, ceiling fan and air conditioning, with biodegradable toiletries and filtered water in reusable glass bottles. Many rooms add a wooden desk, an Aztec fireplace, a terrace or rooftop with rustic lounge chairs, and a plunge pool. Beach towels are provided.
Are there air conditioners in the rooms?
Yes, all rooms are equipped with 24-hour air conditioning, though our design takes advantage of natural ventilation and ceiling fans to reduce energy consumption.
Do you have rooms for families or groups of friends?
Yes. The Private Cottage Two Bedroom Suite has a king bed, an adjoining room with a queen bed and two full bathrooms; the East Cape Ocean View Two Bedroom Suite has a king bed and two single beds. Please note that NEST Baja welcomes guests aged 16 and above.
Do the rooms have fireplaces?
Yes — indoor Aztec-style fireplaces are one of NEST Baja's signatures and feature in most of our suites and cottages.
Which rooms have a private plunge pool?
The NEST Master Suite Ocean View has a private indoor plunge pool, and the Private Cottage Suite and Private Cottage Two Bedroom Suite each have a private plunge pool on their deck, plus a rooftop with a sun bed.
Do all rooms have ocean views?
Our cottages and ocean-view suites look out over the Sea of Cortez. The NEST Garden Suite is the exception: it is hidden within a peaceful garden setting, with a private terrace.
What types of accommodations do you offer?
We offer seven room types across private cottages and suites: the NEST Master Suite Ocean View (92 sqm, with an indoor plunge pool), NEST Suite Ocean View (61 sqm, private terrace), Private Cottage Two Bedroom Suite (rooftop and plunge pool), Private Cottage Suite (rooftop and plunge pool), East Cape Ocean View Two Bedroom Suite, East Cape Ocean View Suite (43 sqm) and the NEST Garden Suite. Depending on the room, features include a private rooftop deck, terrace, indoor Aztec fireplace, and a private plunge pool or bathtub.
Is NEST Baja part of a hotel collection?
Yes. NEST Baja is a member of Design Hotels and is operated by Namron Hospitality, a small hotel group passionate about reinventing authentic boutique hotels across Mexico.
Is NEST Baja environmentally friendly?
Absolutely! Sustainability is at the core of our philosophy. We've designed our property to minimize environmental impact while maximizing guest comfort. Our eco-friendly initiatives include water conservation systems, energy-efficient lighting, locally sourced materials, and waste reduction programs.
What makes NEST Baja unique?
NEST Baja combines luxury with sustainability in a way few properties can match. We offer ocean-view cottages with private rooftop decks, terraces, indoor fireplaces, and private plunge pools or bathtubs. Our focus on ancestral wellness experiences, locally sourced ingredients, and eco-friendly amenities creates a truly sustainable and transformative Baja adventure.
Where is NEST Baja located?
We are situated on the East Cape of Los Cabos, Baja California Sur, where the desert meets the sea, and the Pacific Ocean meets the Sea of Cortez. Our address is Camino Cabo Este s/n, 23405 San José del Cabo, B.C.S., Mexico.
What is NEST Baja?
NEST Baja is an eco-luxury boutique hotel located in the serene East Cape of Los Cabos, Mexico, and a member of Design Hotels. Our sustainable and intimate lodging experience offers a blend of luxury and sustainability, ensuring a holistic Baja travel experience. With space for only 24 guests, it is a place of stillness, discovery, and conscious design.